Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, maintain platform security, and provide personalized services in accordance with Canadian privacy laws and regulations. Last updated: January 18, 2026. By accessing and using our platform, you acknowledge that you have read and understood this policy.
Understanding Cookies and Tracking Technologies
Cookies are small text files stored on your device that allow our platform to recognize you during future visits and remember your preferences. Beyond traditional cookies, we also use similar technologies including web beacons, pixel tags, local storage, and session identifiers to track user behaviour and optimize your gaming experience. These technologies work across multiple devices and browsers to provide seamless functionality when you access our casino games, slots, and related services.
When you log into your account to play slots or other games, these technologies help us authenticate your identity, maintain your session, and ensure secure transactions. Understanding how these tools function is essential for informed consent and proper management of your privacy settings.
Categories of Cookies We Use
| Cookie Type | Purpose and Function | Duration |
|---|---|---|
| Essential/Strictly Necessary | Enable core platform functionality, user authentication, account security, payment processing, and fraud prevention. These cookies are mandatory for the platform to operate properly. | Session or up to 24 months |
| Functional/Preference | Remember your gaming preferences, language selections, betting limits, self-exclusion settings, and interface customizations to personalize your experience with slots and table games. | Up to 12 months |
| Analytics/Performance | Collect data about how you interact with our platform, including which games you play, session duration, navigation patterns, and technical performance metrics to improve our services. | Up to 24 months |
| Marketing/Advertising | Track your behaviour across platforms to deliver targeted promotions, bonus offers, and personalized advertisements. These cookies help us understand campaign effectiveness. | Up to 13 months |
How Cookies Enhance Your Gaming Experience
Our use of cookies directly impacts your convenience and enjoyment while playing slots, table games, and other casino offerings. Functional cookies remember whether you prefer to play in demo mode or real money mode, your favourite game categories, and your preferred payment methods. When you return to our platform, cookies automatically load your previous settings, eliminating repetitive configuration steps.
Analytics cookies provide us with insights into game performance, server responsiveness, and user interface effectiveness. This data helps us optimize loading times for slots, reduce technical issues, and ensure fair gameplay experiences. Marketing cookies allow us to send you relevant promotional offers tailored to your gaming interests without overwhelming you with irrelevant notifications.
Canadian Privacy Compliance and Your Rights
Our cookie practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian Anti-Spam Legislation (CASL), and applicable provincial privacy laws. You have the fundamental right to know what information we collect, how we use it, and who we share it with. You may also request access to your personal data, correct inaccuracies, or request deletion of cookies and associated information.
- Right to access: Request a complete report of all cookies and tracking data associated with your account
- Right to withdraw consent: Modify cookie settings or opt out of non-essential cookies at any time
- Right to erasure: Request deletion of cookies and associated personal information within 30 days
- Right to data portability: Obtain your gaming history and preference data in a portable format
- Right to lodge complaints: Contact the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
Managing and Controlling Your Cookie Settings
We provide multiple methods for controlling which cookies you accept. Upon your first visit, our consent banner presents options to accept all cookies, reject non-essential cookies, or customize your preferences. You can access your cookie settings from your account dashboard at any time without logging out. For players in provinces with stricter requirements, we default to essential cookies only until you explicitly consent to additional categories.
- Browser-level controls: Use your browser’s privacy settings to block or delete cookies automatically
- Platform-level controls: Adjust cookie preferences directly from your gaming account settings
- Opt-out services: Visit the Digital Advertising Alliance of Canada (DAAC) website to opt out of behavioural advertising
- Do Not Track signals: Enable your browser’s Do Not Track feature to signal your privacy preference
Browser-Specific Cookie Management Instructions
Different browsers require different approaches to cookie management. Here are platform-specific instructions for major browsers used by Canadian players:
- Chrome: Click Settings > Privacy and Security > Cookies and other site data. Toggle “Block third-party cookies” or delete specific site cookies.
- Firefox: Navigate to Preferences > Privacy & Security > Cookies and Site Data to customize cookie acceptance and removal.
- Safari: Access Preferences > Privacy tab, then configure cookie settings under “Cookies and website data”.
- Edge: Go to Settings > Privacy > Clear browsing data and select cookie deletion options.
- Mobile browsers: Access app settings or browser preferences to disable cookie storage and third-party tracking.
Third-Party Services and External Partners
Our platform integrates with external analytics providers, payment processors, and advertising networks that also use cookies. These third-party partners operate under their own privacy policies and cookie practices. When you play our slots or complete transactions, cookies from payment gateways, game developers, and analytics platforms may be created on your device. We review all third-party partners regularly to ensure they comply with PIPEDA and Canadian privacy standards.
You can manage third-party cookies independently through your browser settings or by visiting third-party opt-out pages. We remain responsible for cookies we place, but third parties are responsible for their own tracking technologies.
Cookie Policy Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, new technologies, or modifications to Canadian privacy legislation. Significant updates will be communicated via email or through prominent platform announcements. Your continued use of our gaming platform constitutes acceptance of any updated policies. If you have questions about our cookie practices, privacy concerns, or wish to exercise your rights, contact our Privacy Compliance Team through your account support portal or email our dedicated privacy inbox. We aim to respond to all inquiries within fifteen business days in accordance with Canadian regulations.